Trust, credentials & cultural safety

How we show our work.

Trust is the currency of social work. This page gathers the credentials, compliance, insurance and cultural safety commitments that sit behind every Navica Supports engagement.

Credentials & compliance

Current as at July 2026

AASW

Australian Association of Social Workers. Accredited social work practice.

Bachelor of Social Work

Tertiary qualified and ethics bound practice.

NDIS Worker Screening Check

Current clearance held by all client facing staff.

Working with Children Check

Current WWCC for all staff supporting under 18s.

Professional Indemnity Insurance

Comprehensive cover for social work practice.

Public Liability Insurance

Held by Navica Supports Pty Ltd.

NDIS Code of Conduct

Practice aligned with NDIS Quality and Safeguards Commission standards.

AASW Code of Ethics

Bound by the AASW Code of Ethics and supervision standards.

Business details

For institutional referrers.

These are the key business and compliance details often required by NDIA, plan managers and partner organisations.

Legal name
Navica Supports Pty Ltd
Trading as
Navica Supports
ABN
43 693 656 905
NDIS Provider Status
Application in progress
NDIS Provider #
TBC
Registered office
19/103 George St, Parramatta NSW 2150, Sydney, Australia
Cultural safety in practice

Beyond an Acknowledgment, into practice.

Cultural safety isn't a tick box. It's how we practise. Below are the concrete commitments we hold ourselves to.

Aboriginal & Torres Strait Islander participants

  • We listen to community led practice frameworks and respect kinship structures
  • We connect with Aboriginal Community Controlled Health Organisations where appropriate
  • We never assume. We ask, and we adjust
  • We honour Sorry Business and culturally significant time

Culturally & linguistically diverse communities

  • We work with TIS National (the free interpreting service) at no cost to participants
  • We can match participants with gender aligned workers on request
  • Documents can be requested in clear, simple language or with interpreter support
  • We respect religious practice, dietary needs and community protocols

LGBTIQA+ participants & families

  • We use the names, pronouns and identifying language each participant chooses
  • We seek out providers with explicit LGBTIQA+ inclusion practices
  • We do not require participants to disclose identity to receive services

Trauma informed practice

  • We are guided by trauma informed frameworks across all interactions
  • Participants control pace, place and presence in every conversation
  • We do not require people to re tell their stories to multiple workers

Disability led practice

  • Nothing about you without you. Participants lead every plan
  • We use clear language, Easy Read on request, and accessible meeting formats
  • We respect the social model of disability and lived expertise
Acknowledgment of Country

Navica Supports acknowledges Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the lands where we live and work, and the Dharug people on whose land we operate in Parramatta.

We pay our respects to Elders past and present, and celebrate their enduring connection to land, culture and community. Sovereignty was never ceded. Always was, always will be Aboriginal land.

Need documentation for a referral or partnership?

We're happy to share Working with Children Check numbers, NDIS Worker Screening clearances, insurance certificates of currency and capability statements on request.

Request documentation