Exactly what you'll pay (spoiler: nothing out of pocket if your NDIS plan funds it) and how the payment side actually works.
We charge the published NDIS Pricing Arrangements rate for every support — never above. Below are the rates currently in effect (2025-26 NDIS Pricing Arrangements). All NDIS supports are GST-free.
07_002_0106_8_3Coordination of Supports — the day-to-day work of finding providers, navigating your plan, attending meetings, and keeping everything moving.
07_102_0136_5_3Recovery-focused, longer-term support for people living with psychosocial disability. Rebuilding routine, managing wellbeing, working toward your life goals.
07_004_0132_8_3For complex situations — multiple co-morbidities, crisis points, hospital discharge, child protection or justice involvement. Delivered by a qualified social worker.
15_054_0128_1_3AASW-accredited social work supports — assessments, counselling, capacity-building work, reports and letters of advocacy.
No out-of-pocket cost for NDIS-funded supports. We bill the NDIA, your Plan Manager, or send you an invoice (if self-managed) at the published rate. Provider Travel may be charged separately and is capped at 30 minutes one-way in metro areas. Cancellations follow the NDIS Cancellation Rules.
Rates current at 1 July 2025 (NDIS Pricing Arrangements 2025-26). The 2026-27 guide will be applied from 1 July 2026.
You don't need to know which one applies to you before reaching out — we'll work that out together at the discovery call.
The NDIA pays Navica directly. You do nothing — we lodge claims through the NDIS portal at the published price guide rate. You never see an invoice.
A Plan Manager pays Navica on your behalf. We invoice your Plan Manager (we never bill above the NDIS price guide). You can choose your Plan Manager separately if you don't have one — we can recommend options.
You pay Navica directly from your NDIS funds, then claim back through the NDIS portal. We send you a clear invoice with the support item code on every line so claiming is quick.
Check our FAQ — answers to the most common things people ask before getting started.
Send a referral or have a no-obligation chat. We'll work out the funding side together — no jargon, no surprises.